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Frequently Asked Question
We’re on it! We usually ship out all orders within 48 hours. Depending on your location, your package should arrive within 7-14 business days. Thanks for your patience!
Absolutely! We deliver to most countries globally. Shipping costs and delivery times vary by destination.
Please note: Any customs fees or import duties are the responsibility of the customer.
Once your order has shipped, you will receive an email with your tracking number. If you haven’t received this email within 3 business days, please check your Spam/Junk folder first. Still can’t find it? Contact us at [email protected] and we’ll be happy to help!
No worries! We offer a 14-day return policy. As long as the product is in its original condition, you can return it for a refund or exchange. Just reach out to us at [email protected] and we’ll guide you through the process.
It depends on your order value! We provide a pre-paid return label for all orders over $100. For orders under $100, the customer is responsible for the return shipping costs. Please contact [email protected] to receive the correct return instructions for your order.
Don’t worry, we’ll make it right! If there’s an issue with your order, please contact [email protected] with your order details and a photo of the product. We will handle the return/replacement process and cover all shipping expenses.